Shipping and Delivery Policy

Last Updated: June 29, 2026

1. Shipping Coverage

We currently deliver to all states and union territories of India. We do not offer international shipping at this time.

2. Processing Time

Order Type	Processing Time
Standard orders (in-stock items)	1-2 business days
Orders placed on weekends/holidays	Processed next business day
Bulk or custom orders	3-5 business days
Orders during high demand (festivals)	2-4 business days

Business days: Monday to Saturday (excluding national holidays)

3. Delivery Time Estimates

Delivery time = Processing Time + Transit Time

4. Shipping Charges

Order Value	Shipping Charges
Below Rs. 199	Rs. 49 (flat rate)
Rs. 199 - Rs. 499	Rs. 39 (flat rate)
Rs. 500 and above	FREE SHIPPING

Cash on Delivery (COD): Additional Rs. 50 COD fee applies (if COD is available for your pincode)

5. Shipping Partners

We partner with reliable logistics providers to ensure safe delivery:

• India Post (Speed Post / Registered Post)
• Delhivery
• Blue Dart (for select locations)
• Other regional courier partners as needed

We reserve the right to choose the shipping partner based on your location and service availability.

6. Order Tracking

• Once your order is dispatched, you will receive an email/SMS with a tracking number
• You can track your order on our Website using the "Track Order" feature (if available)
• Alternatively, track directly on the courier partner's website
• Tracking updates may take 24-48 hours to appear after dispatch

7. Delivery Process

• Our courier partner will attempt delivery up to 3 times at the provided address
• Please ensure someone is available to receive the package during delivery attempts
• After 3 failed attempts, the package may be returned to us
• Re-shipping charges may apply for failed deliveries due to customer unavailability

8. Delivery Address Requirements

• Provide a complete and accurate address including landmark, pincode, and contact number
• We are not responsible for delays or non-delivery due to incorrect addresses
• Address changes after dispatch are not possible
• Ensure the delivery address is serviceable by our courier partners

9. Non-Serviceable Areas

Some remote pin codes may not be serviceable by our logistics partners. If your pincode is non-serviceable:

• You will be notified at checkout or within 24 hours of order placement
• We will offer an alternative delivery method if possible
• If no alternative is available, a full refund will be initiated

10. Delayed or Lost Shipments

• If your order is not delivered within 15 days of the estimated date, contact us immediately
• We will investigate with the courier partner
• If the package is confirmed lost, we will offer a replacement or full refund
• We are not liable for delays caused by weather, natural disasters, strikes, or government restrictions

11. Packaging

• All products are packed in food-grade, sealed packaging to maintain freshness
• Outer packaging uses corrugated boxes or bubble mailers for protection
• We use eco-friendly packaging materials wherever possible
• Fragile labels are applied to ensure careful handling

12. Contact for Shipping Queries